South African Military Ombud

We render an independent impartial and expeditious investigation and resolution process for complaints in respect of conditions of service for members and former members of the SANDF and to investigate complaints by members of the public regarding the official conduct of a member of the SANDF

What is Military Ombud

An independent, external mechanism to deal with the complaints and grievances of members and former members of the SANDF

Contact Us

Phone: 012 676-3800 or toll free: 080 726-6283 (080 SAOMBUD), you can email to:

Use our online service

Download and complete our complaint form and send it directly with our website email system to the Office of the Ombudsman


The Military Ombud stands for independence and fairness. A place for the public to lodge complaints about the conduct of soldiers.


investigation is not a criminal investigation nor is it meant to be an adversarial process, it is rather an administrative inquiry to ensure due process has been observed.


Gather facts in order to understand the merits of a complaint and consult the relevant parties to the complaint to either settle the complaint or to make a recommendation to resolve the complaint.

Want to complaint or find out more?

The Military Ombud is an independent and impartial “watchdog” that holds the SANDF to account.

Latest News

New information or a report about something that has happened recently, newly received or noteworthy information from the office of the South African Military Ombud. We've got some good news for you, please signup for our newsletter.

ByIsaac Dhludhlu Nov 20, 2017

South African Military Ombud to host an international event in October this year

South African Military Ombud delegation took reigns of hosting the forthcoming 10th International Conference of Ombud Institutions for the Armed

Members of the Military Ombud and the Defence Force Service Commission attended the signing of the Memorandum of Understanding as strategic partners in areas of mutual interest.
ByAdministrator Jul 12, 2017

Agreement with Defence Force Service Commission

By S Sgt Itumeleng Makubela Photos by Pte Paul Mpangala The Military Ombudsman, Lt Gen (Ret) Temba Matanzima and the Chairperson of the Defe