We render an independent impartial and expeditious investigation and resolution process for complaints in respect of conditions of service for members and former members of the SANDF and to investigate complaints by members of the public regarding the official conduct of a member of the SANDF
An independent, external mechanism to deal with the complaints and grievances of members and former members of the SANDF
Phone: 012 676-3800 or toll free: 080 726-6283 (080 SAOMBUD), you can email to: firstname.lastname@example.org
Download and complete our complaint form and send it directly with our website email system to the Office of the Ombudsman
The Military Ombud stands for independence and fairness. A place for the public to lodge complaints about the conduct of soldiers.
investigation is not a criminal investigation nor is it meant to be an adversarial process, it is rather an administrative inquiry to ensure due process has been observed.
Gather facts in order to understand the merits of a complaint and consult the relevant parties to the complaint to either settle the complaint or to make a recommendation to resolve the complaint.
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Military Ombud Lt Gen(Ret) Temba Matanzima with stakeholders during the Military Ombud Symposium 2016