Military Ombud Concludes Investigation into the Official Conduct of the Members of the South African National Defence in Relation to their Interaction with the Khosa Family and Other Members of the Public in Alexandra During Lockdown Featured

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MEDIA STATEMENT

ATT: ALL NEWS EDITORS

FOR IMMEDIATE RELEASE

DATE:  20 August 2020

MILITARY OMBUD CONCLUDES INVESTIGATION INTO THE OFFICIAL CONDUCT OF THE MEMBERS OF THE SOUTH AFRICAN NATIONAL DEFENCE IN RELATION TO THEIR INTERACTION WITH THE KHOSA FAMILY AND OTHER MEMBERS OF THE PUBLIC IN ALEXANDRA DURING LOCKDOWN.

The Office of the Military Ombud has completed the investigation into the conduct of the members of the SANDF in relation to their interaction with the Khosa family and other members of the public in Alexandra during the Lockdown. The Military Ombud was assigned by the Minister of Defence and Military Veterans to conduct the investigation in terms of section 6 (11) of the Military Ombud Act 4 of 2012.

In early August, the Office of the Military Ombud completed the investigation and submitted the report with findings and recommendations to the Minister of Defence and Military Veterans.  Lt Gen (Ret) Vusumuzi Masondo said “he is pleased that his Office managed to conclude the investigation within the timeframe set by the Minister”.

The Military Ombud investigation was an administrative inquiry into the conduct of   members of the SANDF which is separate from the criminal investigation that is conducted by the South African Police Service.

In summary, the Office found that the official conduct of these SANDF members was improper, irregular and in contravention of the Code of Conduct, Operational Order and Rules of Engagement. We also found that the Platoon Commander failed to command the Platoon in line with Command Orders.

The investigation conducted by the Military Ombud is an independent investigation in terms of the Military Ombud Act. The Office is mandated to conduct investigations without fear, favour or prejudice.  It is generally accepted that allegations of misconduct against members of the SANDF while conducting official duties, including official duties performed during the Lockdown, fall under the ambit of “official conduct of a member” for the purposes of section 4(1) (c) of the Act.

Masondo said the investigations into other complaints are ongoing.  So far, the Office has received 32 complaints from members of the public against members of the SANDF since the beginning of Lockdown. These complaints are at different stages of investigation. In cases where there was a joint operation the law enforcement agencies concerned do conduct their own investigation into the conduct of their members. 

The Office Military Ombud continues to appeal to members of the public that complaints to his Office should be lodged in writing using the prescribed Complaint Form that can be obtained from our website at www.milombud.org. The Office of the Military Ombud can be reached via This email address is being protected from spambots. You need JavaScript enabled to view it. ,WhatsApp 012 676 3800.

Issued by the Office of the Military Ombud. For more information contact: Ms Nthombikayise Mdluli Jacha Head of Communication on 062 504 7717/ 012 676 3812 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Last modified on Monday, 05 October 2020 18:22

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A quote from the Handbook for Ombuds Institutions for the Armed Forces

OMBUDS Institutions play a crucial role in ensuring the armed forces operate with integrity and in a manner which is both accountable and transparent. By handling individual complaints, as well as through the exploration of thematic and cross-cutting issues, ombuds institutions help to prevent human rights abuses, eliminate waste and malpractice and contribute to the overall good governance of the security sector.