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Military Ombud
Welcome to the South African Military Ombud

We pride ourselves in advancing excellent democratic oversight, review of maladministration and good governance over the South African National Defence Forces.

We pride ourselves in advancing excellent democratic oversight, review of maladministration and good governance over the South African National Defence Forces.

Finance Business
What is our role?

The role of the office is to investigate complaints and serve as a neutral third party on matters related to the Department of Defence and the South African National Defence Force (SANDF), acting independently of the chain of command and managers.

The role of the office is to investigate complaints and serve as a neutral third party on matters related to the Department of Defence and the South African National Defence Force (SANDF), acting independently of the chain of command and managers.

Finance Business
Information required on the complaint form

It is important to provide the Military Ombudsman with as much factual detail as possible in support of the complaint.

Depending on the complaint, evidence may include copies of photographs, documentation, sworn statements of witnesses, copies of official documents given to the complainant by the Department of Defence and any other relevant information that may assist the Military Ombudsman in conducting an investigation.

It is important to provide the Military Ombudsman with as much factual detail as possible in support of the complaint.

Depending on the complaint, evidence may include copies of photographs, documentation, sworn statements of witnesses, copies of official documents given to the complainant by the Department of Defence and any other relevant information that may assist the Military Ombudsman in conducting an investigation.

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Make a follow up on your complaint?

You can walk in, give us a call or email us to make a follow up on your complaint

Tel:012 676 3800
Toll free:080 726 6283
email:intake@milombud.org.za

Opening Hours

Mon - Fri
7:45 am to 16:15 pm
Saturday
Closed
Sunday
Closed

A quote from the Handbook for Ombuds Institutions for the Armed Forces

OMBUDS Institutions play a crucial role in ensuring the armed forces operate with integrity and in a manner which is both accountable and transparent. By handling individual complaints, as well as through the exploration of thematic and cross-cutting issues, ombuds institutions help to prevent human rights abuses, eliminate waste and malpractice and contribute to the overall good governance of the security sector.