FAQ - Frequently Asked Questions

Q. Does the Military Ombud have time frames within which a complaint must be lodged?
A. A member or their representative must lodge a complaint within a period of 180 days from the date on which the Grievance Board made its decision regarding his or her grievance; a former member within a period of 180 days from the date on which he or she became aware of the issue that gave rise to the complaint.

A member of the public who wishes to complain about the official conduct of a member of the Defence Force, must lodge a complaint within a period of 90 days from the date on which he or she became aware of the act or omission concerned.

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Make a follow up on your complaint?

You can walk in, give us a call or email us to make a follow up on your complaint

Tel:012 676 3800
Toll free:080 726 6283
email:intake@milombud.org.za

Opening Hours

Mon - Fri
7:45 am to 16:15 pm
Saturday
Closed
Sunday
Closed

A quote from the Handbook for Ombuds Institutions for the Armed Forces

OMBUDS Institutions play a crucial role in ensuring the armed forces operate with integrity and in a manner which is both accountable and transparent. By handling individual complaints, as well as through the exploration of thematic and cross-cutting issues, ombuds institutions help to prevent human rights abuses, eliminate waste and malpractice and contribute to the overall good governance of the security sector.